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Urgent message: phishing emails send in name of Oxipack

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News

We would like to draw your attention to an important issue concerning the security and integrity of Oxipack.

It has come to our attention that malicious actors have been sending phishing emails under the guise of Oxipack Leak Detection. These fraudulent emails are falsely claiming to originate from our organization and are being used to deceive and potentially harm our clients, partners, and stakeholders. What is even more concerning is that some of these emails have attempted to manipulate recipients into changing our bank account details.

We take this matter very seriously and are actively working to address it. We have already reported these incidents to the relevant authorities and are fully cooperating with their investigations to identify and apprehend those responsible for these malicious activities.

To ensure the safety and security of our valued clients and partners, we would like to provide some guidance on how to recognize legitimate communication from Oxipack:

  1. Verify the sender’s email address: All official communication from Oxipack is sent exclusively from e-mail addresses with the domain name @myoxipack.oxipack.com. These are our employees’ only reliable e-mail addresses. Please exercise caution if you receive emails from suspicious or unofficial email addresses.
  2. Be cautious with email attachments and links: Avoid opening attachments or clicking on links in emails that you suspect might be fraudulent. When in doubt, verify the sender’s identity by contacting us directly through +31 (0)88 695 7200
  3. Verify changes to financial information: If you ever receive communication claiming a change in our bank account details, we strongly advise contacting us directly through phone to verify the authenticity of the request.
  4. Report suspicious emails: If you receive an email that you believe to be a phishing attempt in the name of Oxipack, please forward it to our email and contact us through phone so that we can take appropriate action.

We apologize for any inconvenience or concern this may cause and want to reassure you that the security and privacy of your information are of utmost importance to us. We are actively taking steps to prevent further phishing attempts.

If you have any questions or require assistance in verifying the authenticity of any communication you receive from Oxipack, please do not hesitate to contact our team at +31 (0)88 695 7200.

We appreciate your vigilance in this matter and thank you for your continued trust and partnership with Oxipack.

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