MyOxipack:
premium support &
Maintenance solution
Introducing MyOxipack, a solution designed to meet your needs and offer premium support from our support desk. Simplify the maintenance of your Oxipack Stationary Leak Tester with speed, ease, and affordability like never before. The platform is available 24/7 and in case of problems you can't solve through the platform, you will be given priority with the support team.
Your support and cost-effective maintenance solution for your Stationary Leak Tester
With MyOxipack, you gain access to a range of benefits. Our training courses enable your operators to become skilled in using the Oxipack Stationary Leak Tester. Our knowledge library provides valuable information on theory, setup, operation, and maintenance of the leak tester. Forget about the hassle and expense of hiring Oxipack engineers or sending your machine away for maintenance. MyOxipack offers step-by-step instructions for your yearly maintenance routine, easily accessible anytime. By effectively utilizing and maintaining your machine, you can prevent most issues from occurring.
Rest assured that MyOxipack is always there to provide immediate assistance if any problems arise. Our dedicated support team is just a click away, ready to quickly identify and resolve any issues you may encounter. It’s worth mentioning that if you don’t sign up for MyOxipack, you won’t receive the initial support from our Support Team. So, by joining us, you ensure that you’ll receive immediate assistance whenever you need it most.
By performing your own yearly maintenance or resolving issues without the need for an Oxipack engineer’s visit, you also contribute to reducing CO2 emissions. Together, we can make a significant impact on creating a healthier and more sustainable world. We offer a one-year license that includes two logins: one for an operator and one for technician or QA personnel. This ensures that both roles have access to the comprehensive support and resources provided by MyOxipack. E-mail to service@myoxipack.oxipack.com to request MyOxipack.What does MyOxipack look like? Check out the demo here.
We have started the rollout for just our Stationary Leak Tester. Other models will follow in due course.
What is included in MyOxipack?
- Certified operator: operator basics with certification
• Who is Oxipack
• How does non-destructive leak detection work
• How to unpack and install our machine
• How to operate our machine - Advanced operator: cleaning, replacing parts, and solving errors
• How to clean the machine
• How to replace spare parts, like o-ring, gas spring, membrane, and more
• How to identify and solve known errors
• How to use the calibrated dummy package - Knowledge libray: all information regarding the Stationary Leak Tester
• Theory of Oxipack
• Setup before using the machine
• Procedure, full user manual and technical specifications of the machine
• Maintenance - Troubleshooting
• Problems and how to solve them
• Error codes - Maintenance routine
• Detailed routine steps
• Checklist included - Statistical analysis
• Report of leak tester logfiles
• Measurement plot
• Reading results - How can we improve MyOxipack?
Don’t miss out on experiencing unparalleled support, cost-effective maintenance, and a greener future. Join MyOxipack today and discover the difference it can make for your business!
Request MyOxipack here